Privacy Policy

1. Your information

To provide the Service, we collect and process information associated with your account and activity. This may include registration details, IP addresses, device identifiers such as HWIDs, in-game activities and preferences, billing records processed through third-party payment providers, and content you submit through support or account features.

2. How we use it

We use this information to operate, secure, and maintain the Service, manage subscriptions and access, enforce our policies, respond to account or support matters, and send periodic emails or notifications related to the Service. We do not sell your personal information.

3. Cookies & session storage

We use cookies and similar technologies to keep you signed in, protect accounts, and remember security preferences. These are used for authentication and operation of the Service, not for advertising. Disabling required cookies may prevent you from using the Service.

4. How we share information

We do not sell your personal information. We may share data only when necessary:

• With service providers that help us operate the Service, such as payment processors, hosting providers, email delivery, or bot-protection tools
• When required by law, legal process, or to protect the rights, safety, and integrity of users and the platform
• In connection with a business transfer, merger, or restructuring, subject to appropriate safeguards

5. Third-party services

Some features rely on third-party services with their own privacy practices, including payment processors, CAPTCHA or abuse-prevention providers, and documentation or community platforms. We encourage you to review the policies of any third-party service you interact with directly.

6. Data retention

We retain information for as long as needed to provide the Service, enforce our policies, resolve disputes, meet legal obligations, and maintain security records. Retention periods may vary by data type. When data is no longer required, we delete or anonymize it where reasonably practicable.

7. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your choices

You may update certain account details in settings or contact us regarding your information. If you stop using the Service, some records may be retained as described above.

9. Children's privacy

The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to remove it.

10. International users

If you access the Service from outside the United States, your information may be processed in jurisdictions where we or our providers operate. You are responsible for ensuring your use of the Service complies with local law.

11. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will change when updates are posted. Continued use of the Service after an update means you accept the revised policy.

12. Contact

Privacy questions or requests can be sent to exon@secretservice.club.